FAQs
Check out our most frequently asked questions below. If you need help with something more specific, don’t hesitate to get in touch — we’re always happy to help bring your event to life with our show-stopping light-up letters.
POPULAR QUESTIONS
Are the light-up letters available to buy as well as hire?
Are the light-up letters available to buy as well as hire?
Absolutely! We provide light-up letters for hire and also offer custom-made illuminated letters for purchase. All purchased letters are handcrafted to order in our Lincolnshire workshop.
If you'd like, you can do both! Some of our corporate clients have purchased their logos and brand names in custom light-up letters, and then hired numbers like ‘30’ for their 30th anniversary celebrations.
Click here to explore Purchase
Click here to explore Hire
How can I get a quote for hiring light-up letters?
How can I get a quote for hiring light-up letters?
Simply get in touch via our website, call us on 0203 5763 008, or email us with your event date, location, and the letters or numbers you’d like to hire — we’ll get back to you with a tailored quote.
Alternatively fill in our Contact form here.
Do you deliver and set up the letters at the venue?
Do you deliver and set up the letters at the venue?
Yes, we offer a comprehensive delivery, setup, and collection service across the UK. Our team ensures that the light-up letters are safely installed and perfectly positioned at your venue.
How do the letters operate? Are they battery powered or do they need mains power?
How do the letters operate? Are they battery powered or do they need mains power?
Our letters are mains powered and fully PAT tested for safety. We provide extension leads and can advise on setup if needed.
How big are the Light Up Letters?
How big are the Light Up Letters?
We offer a range of sizes to suit different event needs:
Hire: Our most popular hire option features approx. 5ft tall letters.
Purchase: Custom sizes are available, ranging from 2ft to over 10ft, depending on your requirements.
Do the lights change colours?
Do the lights change colours?
Yes, the lights can change colour — but we’ll need confirmation in advance. We offer a range of colours including red, green, blue, yellow, orange, purple, and even neon options to suit your event or brand theme.
Can the light-up letters be used outdoors?
Can the light-up letters be used outdoors?
We recommend using our light-up letters indoors. They can be used outdoors only in dry weather and with prior approval. The letters must not be staked into the ground or placed in windy conditions. For safety and stability, our team will handle all outdoor setups.
Do you cover my area for delivery?
Do you cover my area for delivery?
We deliver nationwide on request. Delivery fees depend on distance — contact us for a quote.
How far in advance should I book the light-up letters?
How far in advance should I book the light-up letters?
We recommend booking as early as possible to ensure availability, especially during peak seasons. However, we can accommodate last-minute requests depending on our schedule.
HIRE
Email info@rayoflightletters.co.uk
Phone 0203 576 3008
Average response time 2 hours
How much are your light up letters and numbers to hire?
How much are your light up letters and numbers to hire?
There are several factors that we take into consideration when pricing e.g., location, number of letters ordered etc. Please contact us for a quote.
To provide a quote as quickly as possible we will need to know the following:
Which letters/numbers you would like to hire?
Where do they need to be delivered to?
When do you need them?
Do you have Public Liability Insurance and PAT Test certificates?
Do you have Public Liability Insurance and PAT Test certificates?
Yes. Our public liability insurance and PAT certificate can be supplied upon request.
When do you set up and collect?
When do you set up and collect?
We work with you and the venue to arrange delivery, setup, and collection. We will contact you about 1 week prior to your event to confirm the logistics. Generally, we set up early morning on the day of the event. We collect after the event has finished or the following morning. We will contact your venue prior to the event to confirm details.
What light-up letters and numbers do you have?
What light-up letters and numbers do you have?
We have every letter and number including multiples of many letters and numbers. We also have a wide range of symbols. All of our light-up letters, numbers, signs and symbols are manufactured by us in our Lincolnshire workshop, so if we don’t have it, we can manufacture it for you (providing we have sufficient notice).
How big are the Light Up Letters?
How big are the Light Up Letters?
All of our light-up letters, numbers, signs and symbols are approx. 150cm (4.9ft) tall, the width varies depending on the letters or number. The ampersand (&) is slightly smaller for better aesthetics.
Can I hire light-up letters with different coloured lights?
Can I hire light-up letters with different coloured lights?
Yes. All our light-up letters come with warm, white diamond LED lights as standard. However, we do have a range of coloured options available including:
Red, Orange, Pink, Purple, Blue, Green, Yellow as well as Neon Pink, Neon Orange and Neon Green.
PURCHASE
Email info@rayoflightletters.co.uk
Phone 0203 576 3008
Average response time 2 hours
What size are your light-up letters to purchase?
What size are your light-up letters to purchase?
Custom sizes are available, ranging from 2ft to over 10ft, depending on your requirements. Our most popular range of light-up letters are 4ft tall.
What are your light-up letters made from?
What are your light-up letters made from?
Our standard range of light-up letters are made from wood. However, if you are looking for a bespoke font or style, we also manufacture light-up letters from steel or aluminium.
Are your light-up letters suitable for outdoor use?
Are your light-up letters suitable for outdoor use?
Our wooden, 4ft standard range of light-up letters are suitable for indoor use. However, we can manufacture them for outdoor use. Please contact us if you require customised letter lights.
How much do your light-up letters cost?
How much do your light-up letters cost?
Please contact us for a quote as the price depends on multiple factors include size, font, colour and delivery.
What is the lead time?
What is the lead time?
All our light-up letters are individually handcrafted and made to order. Our lead time is approx. 2-5 weeks. However, this can vary. If you require an express order, please contact us to discuss your requirements.
Where are your light-up letters made?
Where are your light-up letters made?
Our light-up letters are individually handcrafted by skilled craftsmen in our Lincolnshire workshop.